Tick one box and the line where the time would have gone becomes yours to write - WELL RUN, DAD, or whatever it should say. Everything else you already know: the race, their name, the day they did it.
Which one they did and roughly when is enough. The model is already made, so nothing has to be asked of them.
The Record is set with your message in the accent line instead. It reads as a thing somebody wrote, not as a box left blank.
Send us the time any time before it goes on the press and we set it properly. Quote the order number - it is in your confirmation.
The tick box is already ticked on every one of these, so the form asks you for a message rather than a time.
If you can get the GPX — from their watch, their Strava, or the organiser's website — we can build the race they actually did.
Every one arrives mounted, framed and numbered, so there is nothing to assemble and nothing to take to a framer.